Domestic Shipping
Shipments are sent via USPS and UPS. Standard shipping is 3 – 5 business days within the US. Shipments are generally processed and sent within 2 business days of an order being placed, excluding holidays. If you require a faster shipping option, please call or email us.
International Shipping
Please contact Tusch and Snuggle to obtain a quote for an international shipment. Delivery times vary for international shipments. All taxes, duties, insurance costs, and fees are the responsibility of the recipient, and we are unable to estimate these costs. There are no refunds or exchanges on international orders.
General Shipping Information
Please be sure your delivery address is secure. Tusch and Snuggle is not responsible for packages after they are delivered to the requested address.
Availability of products is not guaranteed. If you have ordered an item that is unavailable, we will notify you via email or telephone.
If you receive an item that is damaged, please contact us immediately. All damages must be reported within 48 hours of receipt of order.